The website www.doctorlogy.com is owned and operated by Doctorlogy Healthcare Pvt. Ltd. The company is registered with Ministry of Corporate Affairs of India, under the Companies Act 2013. The website is an aggregator of medical experts and is acting as a bridge between the experts listed on the website and the patients who need the services of these experts. Please read these terms carefully before you start to use www.doctorlogy.com. If you do not agree to the terms and conditions of Doctorlogy, you must not use the its services and leave the website immediately.
Please do NOT use this website or its services in case of MEDICAL EMERGENCY. This website and its services are not intended to and do not help to treat any medical emergency and Doctorlogy is not responsible and liable for any such use. It is specifically informed that in case of a medical emergency, you must immediately contact the emergency medical services in your city and to contact your personal physician / nearest hospital. Emergency consultations are avoided because (a) decisions have to be taken fast, which may not be possible through this platform and / or (b) decisions for emergency conditions necessarily require a physical examination of the patient. In case of doubt, you are advised to discuss with the treating physician whether there is enough safe time available for seeking a second opinion through this online portal with the timelines outlined.
To avail the services offered by the website, you are required to register with us by completing the registration process prescribed in the login section of the website. By visiting, accessing or registering on this website, you have unconditionally accepted to be bound by the Terms & Conditions mentioned herein. The usage of your membership identity or other numerical code, user id, password or any other relevant information in the process of registration, security process and validation, must be treated as confidential and you must not disclose it to any third party.
Doctorlogy has the right to discontinue service, or to deny access or to disable any user identification code or password, whether chosen by you or allocated to anyone who violates our policies or the Terms & Conditions stated herein or for technical reasons, without prior notice or warning. Doctorlogy reserves the right to refuse to grant you a username on the website that we believe, in our sole discretion, impersonates another person, infringes somebody else's trademark or other intellectual property right, or is offensive, defamatory or otherwise inappropriate or insecure.
Doctorlogy requires that to avail services, you must be over eighteen (18) years of age. By requesting a service on our website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old. In the case of minors (persons under the age of eighteen (18) years), a parent or guardian must register on behalf of the patient and accept these Terms & Conditions, and take the responsibility to monitor all consultations under the offered services. The parent or guardian assumes full responsibility for ensuring that the information submitted is accurate and true. Such parent / guardian shall provide the necessary authentication as required to confirm the status and shall be solely responsible as the user. It is a precondition of membership of our website, that all registration details provided are and remain for the duration of your membership true, accurate, current and complete. As a member, you agree to notify us, by email, of any changes to your registration details or any component of your profile or any changes in the medical condition / reports. By completing and submitting the registration form, you represent that the information provided by you during the registration process and subsequently updated, is and will be true and nothing had been / will be concealed.
Upon registration, you can avail the Service as per the packages available to you on the Site. You can select the package you want and make the payment of the fee ("Service Fee") for that particular package as detailed against each package in the concerned section of the Site. You agree and confirm that the Site may, at its sole discretion, change the Service Fee structure at any time without prior intimation.
You understand that, except for information or Services clearly identified as being supplied by Doctorlogy on the Site, the Site does not operate, control or endorse any information, products or services on the Internet in any way.
You understand that the information or advice provided on the Site by a general physician/ specialist doctor/ expert doctor/ health specialist/ wellness specialist ("Professional"), are for general information and are not intended to substitute for informed professional medical advice and do not establish a professional-client relationship.
Therefore, before acting on any such advice provided by a Professional on the Site, you will confirm that the treatment plan recommended is suitable to you by referring to your own physician/ medical practitioner. No medications or treatments described on this Site should be taken without the prior consultation of your physician. The advice provided to you is the opinion of the concerned Professional and not of Doctorlogy. You understand and confirm that reliance on any information or advice provided by the Professionals on the Site is solely at your own risk. While utmost care is taken to provide correct and up to date information, Doctorlogy does not warrant the accuracy, completeness and timely availability of the information provided on the site and accepts no responsibility or liability for any error or omission in any information provided on the Site.
You understand that, upon payment of Service Fee/Consultancy Fee, as the case may be, through the payment gateway or through other payment channels, you can avail any of the Services/packages provided in the Site in accordance with the terms mentioned in the Site. Depending on your package, you can obtain the required advice from the doctor for the prescribed duration, by making a phone call/through web consultation.
Your PHR is created to store your personal health information. Any information provided as part of your use of Services becomes part of your PHR. You agree to provide accurate information, periodically review such information, and update such information as and when necessary.
Doctorlogy may send you information and messages on medical and health-related topics, including links to other related websites. These messages are not a substitute for consulting an appropriate healthcare professional for medical treatment. Such general messages and communications are not comprehensive in nature and are solely meant for educational, informational purposes and should not be relied upon as a substitute for medical diagnosis and treatment or construed, directly or indirectly as the practice of medicine or dispensing of medical services by Doctorlogy. The information contained in these messages may be compiled from a variety of sources and may or may not be authored by Doctorlogy. Hence, Doctorlogy makes no warranty with respect to the content of these materials or the information contained therein.
You agree that you will not use the Site to post any advertisement or any other unauthorized commercial communications. You agree that you will not use the Site for anything unlawful, misleading, malicious, or discriminatory or post any knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material that is illegally invasive of another person's privacy.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are Doctorlogy, its affiliates or other third party licensors. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner the material on the Site, including text, graphics, code and/or software. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to Doctorlogy a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and Services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to the Site by all means and in any media now known or hereafter developed. You also grant to Doctorlogy the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Doctorlogy for any alleged or actual infringement or misappropriation of any proprietary right in your communications with the Site.
Doctorlogy reserves the right to modify, add, delete and/or change the contents and classification and presentation of the information / content at any time as it may in its absolute discretion find to be expedient and without giving any notice. You understand that as a user, it is your responsibility to refer to the terms and/or any change or addition to the same while accessing the site.
The Site provides at many places links to other websites hosted on servers maintained by third parties over which the Site has no control. Doctorlogy and the Site accept no responsibility as to the validity of contents and shall in no way be liable for any damage/loss arising to users seeking access or using such websites.
This Site also contains resources which incorporate material contributed or licensed by individuals, companies, or organizations that may be protected by Indian and foreign copyright laws. All persons reproducing, redistributing, or making commercial use of this information are expected to adhere to the terms and conditions asserted by the respective copyright holder. Transmission or reproduction of protected items beyond that allowed by the applicable copyright laws requires the written permission of the copyright owners.
The names and logos and all related products and service names, design marks and slogans are trademarks and service marks are owned by and used under license from Doctorlogy. Publications, products, content or Services referenced herein or on the Site are the exclusive trademarks or service marks of Doctorlogy. All other trademarks and service marks herein are the property of their respective owners.
The terms under which you can access our website is set out in this policy and is applicable to all users of, and visitors to and members of our website. By using the website you provide an informed consent to abide by, all the Terms & Conditions of this policy. Any failure on the compliance with this policy constitutes a material breach of the Terms & Conditions, based on which your usage of the website is permitted and Doctorlogy is at liberty to take all actions to restrain usage, remove any posting or uploaded material, to initiate appropriate legal action including for reimbursement of costs arisen out of such breach and other legally required actions.
It is also specifically agreed by you that you shall not do any act that is or may impede, disturb, modify any technology used to provide this service, and shall not transmit any harmful files, viruses, trojans, spyware, malware or other software codes that may adversely affect or disrupt the operation of the services. You shall not create a false identity or impersonate for registration and shall not upload or communicate any junk, spam contents, misleading, malicious, or post any false, defamatory, abusive, obscene or threatening message or material.
On registration as member you can avail the services provided by the website as per the options available and make the payment of the fee, as provided therein. You agree and confirm that Doctorlogy may, at its sole discretion, change the Service Fee/doctors fee structure at any time without prior intimation. You specifically agree that you accept and abide by the payment and refund terms of the Company listed on the website.
Doctorlogy may add another service(s), related or unrelated to the existing service, with similar or altered Terms & Conditions.
Doctorlogy may contact you to provide information about our services or other health-related services that may be of interest to you. You understand that the website does not operate, control or endorse any information, products or services on the Internet in any way except for information / services provided by Doctorlogy on the its website.
You understand that the general information, tips, opinion or advice provided on the website by a general physician / specialist doctor / health expert / ("Consultant"), are for general information and not specific to a particular patient / person. The Second Opinion, specific to the Patient / Client (“PC”) is given without the benefit of physical examination. These are, therefore not intended to substitute for face to face professional medical advice and do not establish a professional-client relationship.
You understand that on the basis of the above, before acting on any such advice provided by a Consultant through this website, you confirm that the treatment plan recommended is appropriate to you by referring and confirming the same with your personal physician / medical practitioner and the treating doctor, who has had the benefit of physically examining you. No medications or treatments described on this website should be taken without the prior consultation of your personal physician / medical practitioner and the treating Doctor. You understand and confirm that reliance on any information or opinion / advice provided by the Consultant on the website is solely at your own risk. The Opinion provided to you is the opinion of the concerned Consultant and not of Doctorlogy. Doctorlogy operates the website and is only acting as an aggregator platform for connecting the users with medical experts around the globe. While utmost care is taken to provide correct and up to date information, Doctorlogy does not warrant the accuracy, completeness and timely availability of the information provided on the website and accepts no responsibility or liability for any error or omission or delay in any information provided on the website.
Doctorlogy may send you messages, information on medical and health-related topics, including links to other related websites. The information contained in these messages may be collected from a variety of sources and may or may not be authored by Doctorlogy. Hence, Doctorlogy makes no warranty with respect to the content of these materials or the information contained therein. Such general messages and communications are solely meant for educational, informational purposes and should not be relied upon as an advice or as a substitute for medical diagnosis and treatment or construed, directly or indirectly as the practice of medicine or dispensing of medical services by Doctorlogy. These messages are not a substitute for physically consulting an appropriate healthcare professional for medical treatment, where the doctor has the benefit of physical examination and face to face discussion.
You will defend and indemnify Doctorlogy, its affiliates and their respective officers, medical consultants, directors, employees, agents, licensors, suppliers and any third party providers from and against all claims losses, damages, costs, actions, demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from your breach or alleged breach or violation of these Terms & Conditions
All names / logos, marks, designs, phrases and all related products, service names are trademarks and service marks, either owned by or licensed to use by Doctorlogy. Information, Journals, summaries, products, content and services mentioned on the website are the exclusive trademarks or service marks of Doctorlogy. Any reproduction, communication or usage of such contents requires written permission of Doctorlogy. Trademarks and service marks of third parties displayed herein are the property of their respective owners. This website also displays and contains resources and material contributed or licensed by individuals, companies, or organizations that may be protected by Indian and foreign copyright laws. All users are expected to adhere to the Terms & Conditions proclaimed by the respective copyright holder. Any reproduction, communication or usage of such contents requires written permission of the copyright owners.
As a matter of convenience to the users / members, our website may contain links to other independent websites, which are not in our control. They are provided only for informational purposes and we do not authenticate such websites and any visits to such linked websites are at your sole risk. We do not accept responsibility or liability for any loss, damage or inconvenience incurred by you on such usage of the other websites linked or directed in our website.
Doctorlogy services are related to the field of medicine and as with any medical procedure, there are certain potential risks associated with it. By choosing to use the same voluntarily, you specifically provide informed consent and agree to abide by these Terms & Conditions including particularly the risks described below. These risks include, but may not be limited to, the brief list mentioned hereunder.
The services provided by Doctorlogy are innovative, good intentioned effort to provide the patients an avenue for best possible medical advice and service by usage of technology thereby bridging the shortcoming in accessibility and quality. You understand that the doctors and specialists of Doctorlogy do not have the benefit of any physical examination and resulting diagnosis and hence it is different from the traditional way of practicing medicine. Therefore, certain information and facts which may affect the opinion / advice are not in the knowledge domain of the physician. By opting to utilize this service, you acknowledge, consent and agree that you are aware of this limitation and agree to assume the entire risk of this limitation. In order to reduce and obviate the risk of this limitation, the patient is strongly advised and instructed to consult his / her personal physician, treating doctor and share the second opinion with him / her, before taking treatment related decisions. Further, the second opinion given by the Consultants is strictly based on the case history, diagnostic reports, details of investigations, reports and other information uploaded by the patient. Doctorlogy has no role in the medical second opinion given by the Consultant and the second opinion is solely given by the Consultant in his professional capacity.
By consenting to the Terms & Conditions and proceeding to avail the service of Doctorlogy, including but not limited to Medical Second Opinion, Video / Audio Consulting, Telemedicine and Online Consultation you acknowledge and agree that the Service and Opinion such provided is not a substitute or alternative for a direct treatment and personal visit to the Doctor / Hospital.
The Opinion / diagnosis provided by the Consultant listed on Doctorlogy is conditional and limited. The reports, data, information and particulars provided online may have quality constraints and may fall short of the required information and it may result in:
Doctorlogy is endeavouring to use the optimal technology in providing the service and it does not guarantee on accuracy, suitability or completeness of the information contained in the website, assured availability, compatibility of its website or any content, or its server, and does not assure that it is free of errors or viruses, bugs or Trojans or other disruptive software which is malicious or harmful.
By consenting to use the services of Doctorlogy you understand, consent and agree that total liability of Doctorlogy in all eventuality shall always be limited to direct, general damages not exceeding the service fee / consultation fee, paid by you to Doctorlogy towards the concerned service and that Doctorlogy shall not be liable to you for any collateral, indirect, incidental, special, resultant or exemplary damages.
In the event of Termination of usage by Doctorlogy or by the Patient, we may delete without providing prior notice, your account or any information contained on the website.
If any of the terms and / or conditions of these Terms should be determined to be illegal, invalid or otherwise unenforceable, it (they) shall be severed and deleted from these Terms and all other terms and / or conditions shall remain in full force and continue to be binding and enforceable.
Any claim, doubt, dispute or differences arising out of, in relation to or connected with this Terms & Conditions and arising out of the usage of Doctorlogy’s services shall be resolved through arbitration referred to a sole arbitrator appointed by Doctorlogy. The Arbitration shall be conducted in Nagpur, Maharashtra, India and in English Language. Courts in Nagpur city shall have exclusive jurisdiction. This Agreement shall be governed by and construed in accordance with the Laws of India, without giving effect to its conflict of laws, provisions or your actual state or country of residence.